Frequently Asked Questions
Everything you need to know about shopping 100% plant-based and cruelty-free.
Are all your products 100% vegan and cruelty-free?
Yes, every item curated for Vegan America is strictly 100% plant-based and never tested on animals. We vet every brand's ingredient list and manufacturing process so you don't have to.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your vegan essentials sooner.
What is your return policy?
We offer a 30-day return policy for most unopened and unused items. Due to health and safety regulations, certain perishable food items or personal care products may be final sale.
Do you use eco-friendly packaging?
Absolutely. We strive to use recycled, recyclable, or compostable shipping materials whenever possible to align with our commitment to the planet.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.